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Ready for delivery between 28 Jan & 30 Jan when you order within next 7hrs 38mins

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Ready for delivery between 28 Jan & 30 Jan when you order within next 7hrs 38mins

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Ixora

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Product details

How to Serve & Keep Your Customers is the little book with big ideas that can make a huge difference in your business. It is Nigeria's best-selling practical guide to help people in sales, marketing and customer service understand and apply the principles of exceptional customer service. People in customer-facing roles in the banking, telecommunications, hospitality, ICT,  health and retailing sectors have found this book to be a valuable companion that motivates them to "create" happy, loyal, profitable customers. Owners of small businesses will also benefit greatly from the tips as they grow their businesses by delivering top-notch service.

Specifications

Key Features

  • In a clear, concise and practical fashion, this book shows you how to handle face-to-face interactions with customers in a professional manner
  • How to win customer confidence and loyalty
  • How to relate to customers on the phone
  • How to use email effectively for service
  • How to make dissatisfied customers happy again
  • Plus lots more...to help you win and retain customers!

Specifications

  • SKU: IX820BOAFQ1PNAFAMZ
  • Author: Allwell O. Nwankwo
  • Color: Red
  • Main Material: Paper
  • Product Line: Ixora
  • Size (L x W x H cm): 18 x 13 x 1
  • Weight (kg): 0.2

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Ixora How To Serve & Keep Your Customers

Ixora How To Serve & Keep Your Customers

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