Plantronics EncorePro HW520 Customer Service Headset

Plantronics EncorePro 520 Binaural Headset with Voice Tube microphoneNext generation microphone for perfect voice transmissionWideband audioPlantronics SoundGuard acoustic protectionRatchet clicks to indicate perfect microphone positioningRobust, unibody construction for fewer breakages and longer lifeLaser welding and aircraft-grade aluminiumHighly comfortable, ultra-soft foam ear cusionsLightweight and comfortable even for intensive useQuick DisconnectCompatible with all Plantronics cables and audio processorsFrequency range: 150 - 6800MHzWeight: 50gPlantronics part number: 89436-02
Plantronics EncorePro HW520 is a dual ear (binaural) over-the-head only headset with soft ear cushions that an designed for the typical office worker. HW520 has an unique designs with an ergonomic fit that is durable, lightweight, and comfortable for all day use. The noise canceling technology and high quality audio ensures more focused and private calls, so conversations will be heard clearly with fewer missed words. The design of the Plantronics EncorePro HW520 has metal joints that deliver durability and reliability, and a flexible microphone with visual positioning guides for precise positions. HW520 is ideal for telephone intensive users, such as Helpdesks or typical salesman.
The new design of the Plantronics EncorePro range features smooth tactile feedback, allowing you to adjust your microphone to the perfect position for clearer conversation. The next generation noise cancelling microphone features enhanced echo and background noise cancellation for  a better caller experience. Wideband audio offers rich, clear voice quality, whilst acoustic protection with Plantronics' SoundGuard technology helps to protect the user from noise spikes and listening fatigue. 
To ensure perfect microphone positioning, the EncorePro 520 users can feel and hear the ratchet clicks, when moving their microphone boom, alerting them to the proper positioning for optimum voice detection. The 'unibody' boom itself is part of the headset as a whole, meaning that there is no part to break off - strengthening a key area that is frequently damaged with intensive headset use. 
With laser welding and aircraft-grade aluminium, the EncorePro range is highly resistant and reliable, with a particular focus on the stability and strength of the joints between earpieces, ensuring maximum robustness. But comfort is not compromised, with newly designed ultra-soft foam ear cushions, the EncorePro 520 is lightweight and comfortable even during periods of intensive use.
The Quick Disconnect feature gives you the opportunity to conveniently and quickly walk away from your desk, as well as making it compatible with all USB and deskphone audio processors in addition to direct connect cables.
pls note,this headset does not come with a USB Connection & instead uses a QD Connection.