JumiaPay Terms & Conditions


  1. JumiaPay refers to a one-stop platform where you can pay for multiple services with a single click. For example, you can recharge your phone, pay all your bills of Electricity, Gas, Water, Landline and Internet.
  2. Payment refers to services like recharging your phone, paying your bills of Electricity, Gas, Water, Landline, Internet as well as Donations and any other service that get registered on JumiaPay in the future.
  3. Shake & Win refers to a shaking your smartphone to win a prize
  4. Promotion relates to the referral promotion.

  5. To win a prize or cash back under the terms of JumiaPay

  6. You should be an existing registered JumiaPay user
  7. You should have made one or more successful orders

  8. General Terms

  9. JumiaPay decision in respect of all matters relating to the Shake & Win Program shall be final and binding.
  10. JumiaPay reserves the right to vary, delete or add to any of these terms and conditions from time to time at its discretion. These terms and conditions prevail over the contents of any brochure or other promotional material advertising the Promotion.
  11. An order in JumiaPay refers to any order in a service that belongs to the Recharge & Pay category. e.g. Airtime, Internet, Electricity bills, etc..
  12. Users must have successfully completed the phone number verification procedure at the time of the first purchase.
  13. Users must have a valid payment method associated to his account.
  14. Cashback bonus will be credited to JumiaPay wallet within 72 hours after completion of the transaction.
  15. Monetary rewards are disbursed to JumiaPay wallet every Wednesday and cannot be withdrawn
  16. Bonus cashback amount is never withdrawable. It can only be used to make new purchases on JumiaPay or any Jumia companies using Jumia Pay as payment method.
  17. Jumia or its employees including the third-party providers used by Jumia shall not be responsible for any losses, damages, injuries sustained by the Referrer or Referee or another person in connection with this Referral Program.
  18. JumiaPay shall not be held responsible for the loss or expiry of any cashback bonus
  19. The collection, use, storage and disclosure of any personal data by any person shall be governed by Jumia privacy policy and Jumia Terms and conditions.
  20. This offer is valid on JumiaPay Android version 2.7.1 & above and iOS version 2.7.2 and above.
  21. Any dispute arising in connection with this referral program shall be governed by the laws of Federal Republic of Nigeria.

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