Managing People

Becoming a manager is not a progression in your career, it''s a move into an entirely new job, one that requires a unique set of skills. Get it right and you''ll inspire your team to deliver outstanding results. But get it wrong and you''ll create stress, apathy and dysfunction in your team.

Penguin Business Expert Simon Birkenhead has been guiding first-time and established managers for over two decades, helping them implement his blueprint for success. Here he reveals his framework that clearly explains what you must do for your employees to be the best they possibly can.