Verified Customer Feedback

Verified Ratings (17)

2.8/5
2.8 out of 5

17 verified ratings

Comments from Verified Purchases(9)

1 out of 5

SO SAD

I bought a new phone Samsung Galaxy A16 only to discover that it has unpredictable problems of turning on and off at its will. The phone hangs and frustrates. My return date expired cos I was hoping it was a minor issue that needs a little patience but unfortunately it wasn’t. The phone has factory issues and perhaps the seller knows about it. So an experience with Jumia .

02-10-2026by Jude Igba
Verified Purchase
5 out of 5

very good

But the display is so dull than order samsung phone I used Especially the colour

29-09-2026by Sunday
Verified Purchase
3 out of 5

overheating

It overheats sometimes, also suddenly powers off if too hot

15-09-2026by Wisdom
Verified Purchase
1 out of 5

specifications not real, inferior hardware

Use real specifications, and original hardware

04-09-2026by Taofeek Oyelere
Verified Purchase
2 out of 5

I don't like it

The phone can only serve at basic phone because you can't update anything in it. The phone was flashed with unofficial firmware. The dealer could have done better or reduce the price.

22-06-2026by David
Verified Purchase
5 out of 5

SUMSUNG GALAXY A16

The phone is good but after I started using it I learned that it's software isn't updating, thereby making the smooth running less effective. I call on your attention to try as much as possible to rectify this issue because this will definitely downgrade the quality of your products.

16-06-2026by Zahraddeen Aliyu
Verified Purchase
5 out of 5

i love it

Good product

15-06-2026by Olanrewaju PETEr
Verified Purchase
2 out of 5

Below expectation

Memory is 181GB The network is 3G

15-06-2026by Chidi
Verified Purchase
2 out of 5

Do Better

The IMEI (MEID) and SN of the phone is different from the one on the package,SIM 1 slot can't read SIM card and I can't install update the phone (The phone is rooted) so I'm stucked with Android 14.

09-06-2026by Alamin
Verified Purchase