While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so. This fully revised and updated Steps to Success title offers solutions and step-by-step advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help others. The book features:
step-by-step guidance and action pointstop tips: ideas to bear in mind for the futurecommon mistakes and advice on how to avoid themsummaries of key points to rememberrelated Web links and further sources of help: the best places to find more information
Specifications
Key Features
Author: A & C Black Publishers Ltd
Language: English
book format: paperback
series title: Steps to success
Specifications
SKU: GE779BM3N64RWNAFAMZ
Product Line: Hijone Service Limited
Size (L x W x H cm): 7.01 x 4.34 x 0.34 Inches (17.8 x 11 x 0.9 cm)
Weight (kg): 3.53
Main Material: paper
Shop Type: Jumia Mall
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