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Steps To Success: Deal With Difficult People

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  • While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so.
    This fully revised and updated Steps to Success title offers solutions and step-by-step advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help others. The book features:

step-by-step guidance and action pointstop tips: ideas to bear in mind for the futurecommon mistakes and advice on how to avoid themsummaries of key points to rememberrelated Web links and further sources of help: the best places to find more information

Specifications

Key Features

  • Author: A & C Black Publishers Ltd
  • Language: English
  • book format: paperback
  • series title: Steps to success

Specifications

  • SKU: GE779BM3N64RWNAFAMZ
  • Product Line: Hijone Service Limited
  • Size (L x W x H cm): 7.01 x 4.34 x 0.34 Inches (17.8 x 11 x 0.9 cm)
  • Weight (kg): 3.53
  • Main Material: paper
  • Shop Type: Jumia Mall

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Steps To Success: Deal With Difficult People

Steps To Success: Deal With Difficult People

₦ 5,299
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