DELL PN557W Bluetooth Active Stylus Pen - For Many Compatibility See Below

Frequently Asked Questions

• I installed the Active Control Panel but got an error message: "A supported tablet was not found." What is the issue?
  Your system is not compatible with the pen. See the list of Compatible Systems.

For Active Pen is compatible with for Dell laptops and tablets as follows:
For Inspiron 7568 2 in 1 (FHD only) does not support alarm function
For Latitude 3189 2 in 1
For Latitude 5175 2 in 1
For Latitude 5179 2 in 1
For Latitude 5285 2 in 1
For Latitude 5289 2 in 1
For Latitude 5290 2 in 1
For Latitude 7200 2 in 1
For Latitude 7275 2 in 1
For Latitude 7285 2 in 1
For Latitude 7389 2 in 1
For Latitude 7390 2 in 1
For Latitude 7400 2 in 1
For Venue 10 5050
For Venue 10 Pro 5055
For Venue 10 Pro 5056
For Venue 8 Pro 5855
For XPS 9250
For XPS 9365 2 in 1
For XPS 9575 2 in 1
For XPS 15 9570
Designed For
Latitude 5300 2-in-1 Chrome
Latitude 5310 2-in-1
Latitude 7210 2-in-1
Latitude 9410 2-in-1
Latitude 9510 2-in-1
Latitude 7389 2-in-1
Latitude 7285 2-in-1
Latitude 5289 2-in-1
Latitude 5285 2-in-1
Latitude 5290 2-in-1
Latitude 5300 2-in-1
Latitude 7200 2-in-1
Latitude 7400 2-in-1
XPS 15 (9575) 2-in-1
XPS 9365 2-In-1
Packing include: 1 X PN577W Active Pen

• What is the recommended battery type?
  Alkaline batteries are recommended for these pens. The pens use two 319 coin-cell batteries.
  
   
• How do I preserve battery life?
  To preserve battery life, ensure that the tip is not pressed when the pen is not in use. For example: When storing the pen, ensure that the pen is secure so that the tip is not accidentally pressed. Pressing the tip is equivalent to writing and this drains the battery.
  
   
• Does the pen have a power off option?
  The pen does not have a power off option. If the tip or side buttons have not been pressed for 10 minutes, the pen goes to sleep mode where the power consumption is lower. To switch the pen to active mode again, press the tip or any side button.
  
   
• What information is required when contacting Dell Tech Support?
  Before contacting Dell Tech Support, get the following information ready:
  1. Order Number
  2. System Service Tag
  3. PPID found on the box (PPID starts with CN), or the Date Code found on the pen body.