bad phone
I am requesting a return and replacement/refund for this phone because it developed a serious screen fault less than one month after purchase. The phone is a flip phone, and the front/flip screen has started malfunctioning. There is now a visible line running across the screen, and the display is no longer functioning properly. This happened during normal use, and the phone has not been subjected to any damage or misuse. I am very disappointed that a phone I purchased less than a month ago is already experiencing this kind of problem. I expect a phone at this price to function properly, especially within such a short period after purchase. I would like Jumia to accept the return and provide a replacement or refund in accordance with the applicable return/warranty policy.