Caleocom Restaurant/Bar Waiters/Customers Wireless Service Call Management System - Customized Package.

CUSTOMIZED PACKAGING.
This system comprises (1) The customer call button. (2) Waiters Wristwatch receiver . (3) Reception Monitor. For customization order, the customer orders the number of customer call buttons, number of waiters wristwatch receiver and/or number of Reception monitor to be programmed for the customer.

DESCRIPTION.
The bar & restaurant service call system is a wireless communication solution designed to improve customer service efficiency and staff responsiveness. The system enables customers to request assistance easily while allowing staff to receive and manage service calls wirelessly without constant physical monitoring of tables.

SYSTEM OVERVIEW
The system is made up of three main components:
1. Customer Call Buttons (Table Units)
2. Waiter Watch Pagers
3. Receiver LCD Monitor (Reception Display Unit)

All components communicate wirelessly within the bar and restaurant environment.

1. CUSTOMER CALL BUTTONS (Table Units)
*These are compact wireless call button *placed on each customer table.
Each button is programmed with a unique table number.
*Customers simply press the button when they need service (ordering, payment, assistance, etc.).
*Once pressed, the button sends a wireless signal containing the table number and service required to the system.

Benefits.
*Eliminates the need for customers to wave or shout for attention.
*Provides a discreet and convenient way to request service.

2. WAITER WATCH PAGER
*Waiters wear watch-style pagers that receive service alerts.
*When a customer presses a call button, the waiter’s watch pager vibrates, beeps, or displays a notification.
*The screen shows the table number requesting service.
*Multiple waiters can be paired to the same system, ensuring faster response times.
*Alerts can be acknowledged or cleared once service is provided.
* It serves also as digital timepiece wristwatch.

Benefits
*Ensures waiters are instantly notified anywhere in the venue.
*Reduces missed calls and improves staff mobility.
*Allows waiters to prioritize tables efficiently.

3. RECEIVER LCD MONITOR (Reception Display Unit)
*This unit is installed at the reception, bar counter, or service station.
*Displays incoming service calls in real time on an LCD screen.
*Shows key details such as table number, time of call, and call status.
*Can queue multiple calls and highlight unattended requests.
*Acts as a central monitoring point for supervisors or managers.

Benefits
*Provides an overview of all active service requests.
*Helps management track response times and service efficiency.
*Ensures no customer request goes unnoticed.

HOW THE SYSTEM WORKS (Call Flow)
1. A customer presses the call button on their table.
2. The table unit transmits the table number & the service requested wirelessly.
3. The signal is received simultaneously by:
The waiter watch pagers, and
The LCD receiver monitor at reception.
4. A waiter responds to the table.
5. The call is cleared or canceled once service is completed.

Key Advantages of the System
*Faster and more organized customer service
*Improved customer satisfaction and experience.
*Reduced waiter stress and unnecessary walking
*Better service coordination and monitoring
*Ideal for bars, restaurants, lounges, cafés, and food courts

SUMMARY
This bar & restaurant service call system creates a seamless communication link between customers and staff, ensuring prompt attention, efficient service delivery, and a more professional dining experience.
It comprises different packages according to the ordering company requirements . Each package can connect from 1 customer call button to 500 units between 1 to 50(or more) waiters watch pagers and 1 to 20(or more) reception LCD monitor receivers.