Q: Who We Are?
A: We are StarSail Century in JUMIA Store. Which advocated ultimate, fashion and simplicity, emphasizing music is most important spiritual enjoyment of mankind, focusing on revolutionary creation, pursuit ultimate attitude towards life. Hope you all get an unbeatable shopping experience, prompt shipping and exceptional customer service that exceeds expectation.Q: About Product
A: All products are 100% genuine that will be fully tested before shipment.
Q: Do i need to pay customs tax?A: Every country has her own duty policy, StarSail Electronic cannot make promise about that. But if you have any requirements, pls contact us, we will do our best to help you.Q: Can i change the Name/ address/Color/？
A: Please send us the right name/address/color. BUT we do not offer this service during all the big promotion.Pls double check your orders before making the payment.
Q: About Warranty & ShipmentA: We offer 14-Day Buyer Protection warranty for each product without personal error use.
Q: About Sign of ParcelA: Please open the parcel in post officer's presence, if the parcel damaged or empty(stolen), please ask the post office to provide official document and make the compliant on the spot.
Q: About FeedbackA: We regard customers as our friends. We hope you can shop from us with more happiness and less worry. If you feel satisfied with our items and customers service,please do not forget to leave us 5-Star feedback,or if you have any problem with the order,please contact us before you leave the feedback,we will offer you the best resolution.