FREQUENTLy ASKED QUESTIONS


1. What is Jumia affiliate program?

The Jumia affiliate program is an avenue to make money if you can send online visitors to Jumia by placing a banner on your own website or writing an article containing text links, etc. If the visitors you sent then convert by making a purchase then you will receive commission for the purchase.


2. What do I need to Join the program?

You need an active website and dedication to grow your revenue in the program.


3. Can I place your ads alongside ads from Google Adsense or other advertising networks?

Of course, there are no restrictions whatsoever. You can promote our affiliate programmes regardless of whether you work with other advertising networks.


4. How often can I change the creatives I use?

As often as you'd like! There is no commitment on your side as to which creatives of which programmes you should use or for how long. However, we recommend to always display banners which are related to the type of content on your website. If you are a fashion blogger, you should use fashion banners.


5. Are there any start-up fees or other costs associated with joining an affiliate program?

No. It is free to sign up, and free to add banners and links of your merchants to your site.


6. What do i benefit?

You earn up to 11% commission on every item sold. 30 days cookie lifetime, which means you earn commissions if the customer make purchases within 30days, Dedicated support team, weekly campaign update and advertorial banners to display on your website. You can also become a premium affiliate for increased conversions.


7. I have multiple resources/websites, Do I need separate accounts for each?

No, you don't need separate accounts. All you need to do is, simply add all of your websites or sources as adspaces and every time generate separate promotional links for each. It will help you and us in determining which of your website is performing well. system


8. What is a cookie?

A cookie is a small piece of data that is transferred to a computer in order to mark it for a later transaction. Our program is based on cookies. The way they work is that when an online visitor comes to your site and clicks on the link of a site you are affiliated with, a cookie is placed on that visitors computer. Then, even if they leave the site and come back a week later to make a purchase, you will get credit for the purchase and receive a commission.


9. How and when will I be paid?

We have a minimum payout of ₦2,500 and we pay our affiliates via bank transfers. Confirmed commissions are paid during the first week of the next month for a previous month. Unconfirmed commissions are confirmed the following month and paid together with that month's commission.


10. I want to become an affiliate. What do I need to do?

All you need to do is fill out the online registration form found here. As soon as your application has been submitted, We will need to manually approve it, a process that could take up to 3 working days. You will be notified via email when your application has been approved (or declined).


11. Is there any training or support for affiliates?

Yes we occasionally organise trainings for our partners and also send out newsletters weekly, informing partners of latest campaigns. We also have user-guides and a YOUTUBE page on which you can get tutorial videos.


12. Can I monitor my progress in terms of report or conversions?

Yes you can access it at your account at our affiliate platform. It will show you how much traffic you are generating and how much commission you are also earning.