What is Jumia

Jumia is Nigeria's number one online shopping destination where you can shop the widest selection of electronics, fashion, home appliances, kid's items and more in Nigeria and have them shipped directly to your home or office at your convenience! We offer free nationwide delivery, free returns and have several convenient payment options to choose from, either with your debit/credit cards or cash on delivery. With affordable prices and great products, Jumia lets you enjoy an awesome shopping experience with your order sent directly to your doorstep. No muss, no fuss, super convenience guaranteed.

We are constantly expanding our product range to include the latest gadgets, fashion styles and new categories and we don't want you to miss out! Follow us on Facebook and Twitter to stay updated on the latest offers and Jumia news. Happy shopping!

Jumia belongs to the African Internet Holding
Jumia Nigeria belongs to the Africa Internet Holding which aims at supporting the evolution of the African online culture thanks to its 8 fast-growing ventures. In Nigeria, our partner ventures include Kaymu: The online marketplace where buyers meet sellers, Hellofood: The online food vendor, Carmudi: The Online car dealership, Lamudi: The online real-estate listing, Easy Taxi: Your Taxi is 1 Click Away and Jovago: The online hotel bookings.

JUMIA International: Egypt, Morocco, Kenya, Côte d'Ivoire, Uganda
How to shop on Jumia
Why to shop on Jumia?
Safe & Secure Shopping
Once you're done selecting products, head over to check out and pick a payment option. Payments on Jumia can easily be made with debit/credit cards and cash on delivery. After a successful purchase, you will get an order status and tracking number that lets you keep track of your order until it's delivered.
Ontime Delivery
Your orders take utmost priority and will be delivered between 1-8 days. Should you have any questions on your order, please contact our customer service team between 8am to 8pm (Monday to Friday) or between 9am to 6pm (Saturday and Sunday) at service@jumia.com.ng or 0700 6000 000 and we would be happy to serve you.
If your product is damaged upon delivery or it does not fit you, please contact JUMIA's customer service team (service@jumia.com.ng or 0700 6000 000 ). You have 14 (fourteen) days from the day of delivery to return your order. The cost of return will be refunded after your return has been processed.
Comprehensive & Personal Service
Our customers and clients can contact us at service@jumia.com.ng or
0700 6000 000.To check the status of your order, ask any question about Jumia or give feedback on your shopping experience, feel free to contact us at any time, as we would love to hear from you!


Jumia Wins World Retail Award 2013


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