Shipping and Delivery


Delivery Timeline Pickup Stations Shipping Fees Prepaid-Only Locations
Jumia returns & refunds policy

Jumia promises to provide you with the best-in-class shopping experience at every step of the way. To enhance your Jumia delivery experience, we have reviewed our shipping fees.
To determine the applicable shipping fees for the items in your Cart:

  • Select Proceed to Checkout
  • Select or add your Shipping address, Save and Continue
  • Select your Shipping preference, shipping cost will be displayed

Shipping fees will vary depending on: Location, Size of the item and your Shipping preference (Door Delivery / Pick-up Station). See more details below:



Locations


Group A: Lagos
Group B: Federal Capital Territory, Rivers
Group C: Delta, Edo, Ogun, Oyo
Group D: Anambra, Cross River, Delta, Edo, Enugu, Kaduna, Kano, Kwara
Group E: Abia, Adamawa, Akwa Ibom, Bauchi, Bayelsa, Benue, Borno, Ebonyi, Ekiti, Gombe, Imo, Jigawa, Katsina, Kebbi, Kogi, Nasarawa, Niger, Ondo, Osun, Plateau, Sokoto, Taraba, Yobe, Zamfara


Note: Pay no more than the "Maximum fees" no matter how many items purchased within same category.




Here are some examples for each size categorization:


Small: Smartphones, Phone/Tablet accessories, Powerbank, Jewelry, PS Games, Hair extension,T-Shirt, Dress, Top, Kids' clothing, Make-up, Perfume, Wristwatch, etc.
Medium: Laptop, Headphone, Portable DVD Player, Diaper, Towel, Kids' Toy, Blender, Gaming accessories, Videos Cameras, Board Games, Shoes, Blazer, Curtains, Blinds and Shade, Batteries for cars, etc.
Large: Air Conditioning, Dishwasher, Fridge/Freezer, Fitness machines, Home furniture, Mirror, Rug, Musical instrument, Television, etc.


Track your order

You can track your order by clicking on "Your Account" at the top-right hand corner of the home page.