Contact us


The answer to your question could be right at your fingertips. Check our Frequently Asked Questions here.

Our customer service stays at your disposal to help you with your questions and orders.

Kindly have your order number ready to speak to our Customer Service Agent.

0700 6000 000

Operating Hours: Mon-Fri, 8am-6pm; Sat, 9am-5pm; Public Holidays, 9am-5pm.

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Are you a seller?

Expand your market and boost your sales in short time, register in our marketplace or get more information here.

Looking for a Job?

Interested in becoming a Jumian and building the largest e-commerce company in Africa? Then visit our Career page here.

Or do you want to join our sales force, promote our products and get a commission for it. Visit our Sales Consultants page here.

Connect with us

Click here to stay tuned on amazing deals and discounts directly to your phones.

Become an Affiliate

Be an affiliate, promote our products and get a commission on every order. Contact us or get more information here.

Press Information

Press Materials:

To get more information and an overview of our press releases, as well as downloads of brand assets and press pictures, please click here.

Contact: Bertille Guitton

0700 6000 000

Jumia in the press

Do you want to see what people say about us?
Check out our Jumia in the Press page.