Secure Online Bank Transfer
Purchase, relax, enjoy. Online shopping made easier.
If anything goes wrong, we've got your back.
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SIMPLY YOUR LIFE...
No cash hassle, no risk,
Your online purchases are protected.
Because shopping should always be as easy as click and relax, JumiaPay protects your online payment and guarantees
you will receive your order as described. If anything goes wrong, our customer protection covers you. We’ll find the
quickest solution for you every time.
...IN ONE CLICK WITH
You can access
Select JumiaPay at checkout
Follow the payment instructions
Enjoy peace of mind
You are protected
even after delivery
Problem with your delivery?
Jumia Customer Care prioritise your requests to
quickly reach a resolution and make sure any
refunds go directly to your bank account.
Customer protection only extends until the end of
your return period. Jumia returns terms and
Chose to pay on delivery?
Unfortunately, Customer Protection is not applicable.
LEARN MORE ABOUT JUMIAPAY
Better than cash